Last updated: April 14, 2021
Privacy & Security
We take seriously the issue of safeguarding the privacy of
you with the information we collect or obtain, and the way in which we use this
information to better operate our business and serve the needs of our guests.
What is Personal Information?
The term “Personal Information” refers to any information
that can be used to identify you as an individual or is about you as an
individual. It can include, among other things, your name, address, age, gender
and personal financial history.
How is Personal Information Collected?
While in the process of browsing our website, you also
provide us with information that does not reveal your personal identity—what
type of product you're seeking information about, for example. We use this
aggregated, anonymous data mainly for website improvements, but we do not
connect it to any Personal Information, such as your name or address. While you
explore our website for the information that interests you, you may wish to put
in a specific “Information Request” about one of our categories or products, or
you may wish to participate in one of our online surveys or promotions. To
respond to this request or to participate in our various programs, we may ask
you for Personal Information, such as your name, zip code, email address and
In the event you choose to provide us with this information, we will use it for
the purpose solicited as well as to enhance our ability to provide services to
you. We will only email you where and when it is appropriate, and you can
choose a number of alternate methods by which to receive a reply to a request.
Your use and navigation of our website shall constitute your acknowledgment to
or provision of Personal Information shall constitute your acknowledgment of
regard to Personal Information. If you are uncomfortable providing this
information over the Internet, you can always call our offices and representatives.
If you wish, you may also submit your email address in order to be placed on a
subscription list or to receive other information. You will be placed on these
lists only when you indicate your desire to be included. In deciding whether or
not to join such lists, please note that they are only used for internal
purposes; we do not sell or rent our lists to anyone. In the event you choose
to join one of our lists, you may ask to be removed from the list at any time
as it is our desire to allow each visitor to have the ability to accept or
decline any form of communication from us.
How Do We Store Information?
We regularly obtain and store information in both digital
and physical form. In order to better facilitate the security for Personal
Information, we endeavor to store Personal Information in a secure location, be
it a database or filing cabinet. Furthermore, we take steps to limit and
control access to this information. Primarily, the information stored on our
customer database systems includes what is needed in order to facilitate the
provision of our services and to improve the efficiency of your visit. Customer
name, address, phone numbers and credit card number are recorded and made
available as needed when you complete a transaction. It is important to note
that there is always risk associated with disclosing any information and in
particular with regard to method of disclosure used. For example, email
communication can not be guaranteed as secure, so there is a risk inherent in
the use of email. Please be aware of this when requesting information or
sending forms to us by email (for example, from the Contact Us section of our
website). We recommend that you do not include any confidential information
(e.g., credit card information) when using email. For your protection, our
email responses to you will not include any confidential information.
Finally, we cannot and do not warrant the operation of the reservation website
and/or matters relating to its security as it is not our site nor does it, to
the maximum extent permitted by law, warrant or guarantee privacy. To be
prudent, please be sure to always close your browsers when you are done using
the reservation site. Although the session will terminate after a short period
of inactivity, it is best to close your browsers immediately upon completion as
it can be easier for someone to attempt to get access to your profile and
Personal Information while you are logged on.
Mobile Message Service Terms and Conditions
The Southern Marsh mobile
message service (the "Service") is operated by Southern Marsh
Collection, LLC (“Southern Marsh Collection, LLC”, “we”, or “us”). Your use of
the Service constitutes your agreement to these terms and conditions (“Mobile
Terms”). We may modify or cancel the Service or any of its features without
notice. We may also modify these Mobile Terms at any time and your continued
use of the Service following the effective date of any such changes shall
constitute your acceptance of such changes.
We do not charge for the Service, but you are responsible for all charges and
fees associated with text messaging imposed by your wireless provider. Message
and data rates may apply.
Text messages may be sent using an automatic telephone dialing system or other
technology. Your consent to receive autodialed marketing text messages is not
required as a condition of purchasing any goods or services. If you have opted
in, the Service provides updates, alerts, information, promotions, specials,
and other marketing offers (e.g., cart reminders) from Southern Marsh via text
messages through your wireless provider to the mobile number you provided.
Message frequency varies. Text the single keyword command STOP to +1 (806) 450-5041 to cancel at any time. You'll receive a
one-time opt-out confirmation text message. If you have subscribed to other
Southern Marsh mobile message programs and wish to cancel, you will need to opt
out separately from those programs by following the instructions provided in
their respective mobile terms. For Service support or assistance, text HELP
to +1 (806) 450-5041 or email.
We may change any short code or telephone number we use to operate the Service
at any time and will notify you of these changes. You acknowledge that any
messages, including any STOP or HELP requests, you send to a short code or
telephone number we have changed may not be received and we will not be
responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or
undelivered messages. You agree to provide us with a valid mobile number. You
agree to maintain accurate, complete, and up-to-date information with us
related to your receipt of messages, including, without limitation, notifying
us immediately if you change your mobile number.
You agree to indemnify, defend, and hold us harmless from any third-party
claims, liability, damages or costs arising from your use of the Service or
from you providing us with a phone number that is not your own.
You agree that we will not be liable for failed, delayed, or misdirected
delivery of any information sent through the Service, any errors in such
information, and/or any action you may or may not take in reliance on the
information or Service.